Image Seven Day Home Trial Period
Terms and Conditions
If you want to return product you must firstly email Image and obtain a Return Authorisation (RA) number. This number assists us with your return.
Pack the speakers in the original cartons and supplied packaging.
Write the Return Authorisation (RA) number on the carton(s) next to the return address (supplied by IMAGE at time of RA).
Arrange a safe and secure registered (for tracking purposes) courier service provider to our return address. Return freight charges are at your cost.
When we receive your return, we will credit the purchase price LESS 8% re-stock charge, to the payment method used to make the purchase.
Please allow several days for the refund to be processed.
Trial Period: The Image 7 day trial period begins on the day you receive the speakers. Goods must be sent back to Image on or before the 7th day so that we receive them from the courier company within a reasonable time after that.
The Image 7 day home trial period applies only to speakers purchased directly from Image Loudspeakers ltd.